📑 Terms and Conditions (T)
1. Scope of Application
These General Terms and Conditions (TCs) apply to all contracts concluded via the website routerpro.de between
RouterPro – Ahmet Kirik, Rudolf-Breitscheid-Str. 3, 90762 Fürth, Germany
(hereinafter referred to as “Provider”) and the customers.
The TCs apply to both the rental of routers and accessories, the purchase of hardware, and additional services such as installation or technical support.
2. Subject Matter of the Contract
The Provider makes routers and accessories available to the customer for rent or purchase.
Additionally, services such as installation or technical consultation can be provided.
3. Conclusion of Contract
The presentation of products in the online shop does not constitute a legally binding offer.
The contract is only concluded upon order confirmation or delivery.
The contract language is exclusively German.
The contract text is not permanently stored; the customer receives an order confirmation via email.
4. Rental Period and Termination
The minimum rental period is one week.
The rental agreement automatically renews as long as no termination occurs and the router is not returned.
Termination is possible at any time. The customer must return the router on a weekday. The rental agreement ends upon receipt of the return.
5. Prices and Payment Terms
All stated prices are final prices incl. VAT. , plus shipping costs.
Accepted payment methods: PayPal, Klarna, Stripe, Apple Pay, Google Pay, SEPA transfer.
No deposit is required.
In case of payment default, the Provider may charge reminder fees of €5 per reminder and default interest of 5 percentage points above the base rate.
6. Delivery and Return
Shipping is currently handled by DHL. The Provider reserves the right to use other shipping service providers (UPS, DPD etc.) in the future.
The customer bears the shipping costs.
The Provider covers the return shipping costs after the contract ends.
7. Retention of Title for Purchase
Purchased goods remain the property of the Provider until full payment.
8. Loss and Damage
The customer is obliged to handle the rented devices with care.
In case of loss or damage, a flat-rate compensation between €100 and €200 is due.
Further claims for damages remain reserved.
9. Technical Availability and Warranty
The Provider does not guarantee the uninterrupted function of the internet connection, as this depends on third-party providers (network operators, providers).
In case of defects or malfunctions of the rented router, the Provider is not liable for indirect damages (e.g., loss of revenue or profit, business interruptions).
The Provider undertakes to immediately either
provide a replacement device or
immediately pause the rental agreement, so that no rental costs are charged for the affected period.
Further liability is excluded, as far as legally permissible.
10. Customer Obligations
The customer may only use the router within the scope of the contractual agreement.
Passing on to third parties is prohibited without the Provider’s consent.
11. Liability
The Provider is only liable for damages caused by gross negligence or intent.
For simple negligence, the Provider is only liable for the breach of essential contractual obligations (cardinal duties).
Liability for indirect damages or lost profits is excluded, as far as legally permissible.
12. Right of Withdrawal
Customers generally have a 14-day right of withdrawal for online orders according to §§ 355 et seq. BGB.
The right of withdrawal does not apply in the following cases:
In case of immediate provision of the rented devices (e.g., shipping or handover before the expiry of the withdrawal period).
For services rendered (e.g., installation), if the customer has expressly agreed to immediate execution.
Otherwise, the legal provisions regarding the right of withdrawal apply.
13. Force Majeure
The Provider is not liable for delays or non-performance due to force majeure (e.g., natural disasters, strikes, failure of network infrastructure).
14. Data Protection
The handling of personal data is governed by our Privacy Policy.
15. Online Dispute Resolution (ODR Platform)
The European Commission provides a platform for online dispute resolution (ODR):
👉 https://ec.europa.eu/consumers/odr
We are not obliged and not willing to participate in dispute resolution proceedings before a consumer arbitration board.
16. Severability Clause
Should individual provisions of these T be invalid, the validity of the remaining provisions remains unaffected.
17. Final Provisions
Exclusively German law applies.
The place of jurisdiction for all disputes arising from contractual relationships is Fürth, Germany, provided the customer is a merchant or has no general place of jurisdiction in Germany.
Last updated on: 2025-09-16
