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📑 Privacy Policy

1. Controller

RouterPro – Ahmet Kirik
Rudolf-Breitscheid-Str. 3
90762 Fürth, Germany
Email: akirik@routerpro.de
Phone: +49 911 97797945
VAT ID: DE21823630597

Data Protection Officer (DPO): Ahmet Kirik
Contact: dpo@routerpro.de

2. Data Collected

Specifically, we process the following personal data:

  • Personal Details: Name, Address, Phone number, Email

  • Contract and Payment Data: Billing address, Account details, Credit card, PayPal, Klarna, Stripe, Google Pay, Apple Pay

  • Usage Data: IP address, Browser information, Log files, Cookies

  • Communication Data: Customer inquiries, Newsletter subscriptions

3. Purposes & Legal Bases

We process your data based on the GDPR:

  • Art. 6 Para. 1 lit. b GDPR (Contract fulfillment) → Orders, Deliveries, Customer account

  • Art. 6 Para. 1 lit. c GDPR (Legal obligation) → Tax and accounting obligations

  • Art. 6 Para. 1 lit. a GDPR (Consent) → Newsletter, Cookies, Marketing

  • Art. 6 Para. 1 lit. f GDPR (Legitimate interest) → IT security, Optimization, Remarketing

4. Sharing with Third Parties

We only share personal data with necessary service providers:

  • Payment providers: WooCommerce Payments, Stripe, Klarna, PayPal, Google Pay, Apple Pay

  • Shipping providers: UPS, DPD, DHL

  • Hosting: Hostinger

  • Analytics & Marketing: Google Analytics, Meta/Facebook Pixel, Mailchimp

(No transfer of personal data outside the EU)

5. User Rights

You have the following rights under the GDPR:

  • Right of access (Art. 15 GDPR)

  • Right to rectification (Art. 16 GDPR)

  • Right to erasure (Art. 17 GDPR)

  • Right to restriction of processing (Art. 18 GDPR)

  • Right to object (Art. 21 GDPR)

  • Right to data portability (Art. 20 GDPR)

To exercise your rights, you can contact us at any time at dpo@routerpro.de.

6. Retention Period
  • Contract and billing data: 10 years (statutory retention obligations)

  • Customer accounts & Support data: as long as the account is active

  • Newsletter data: until consent is revoked

  • Cookies & technical data: according to cookie policy

7. Security

We use SSL encryption, firewalls, access restrictions, and modern security technologies to best protect your data.

8. Cookies & Tracking

Our website uses cookies for essential functions, statistics, and marketing.
Details on individual cookies and their storage duration can be found in our Cookie Policy.

9. Profiling & Automated Decisions

We use data for personalized offers, remarketing, and automated product recommendations.
However, no legally binding decision is made solely based on automated processing (Art. 22 GDPR).

10. Changes

We reserve the right to adjust this privacy policy as needed.
The current version can always be found on this page.

Last updated on: 2025-09-16

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